12 ArticlesNewsletters →
- Pro Holiday Peak Webinar
- Your October round-up from Global-e: New languages, new report, and much more…
- Emergency Situation Surcharge (ESS) Adjustment – Effective November 7th
- Preparations for the upcoming Holiday Peak Season
- Brexit Webinar – February 2021
- March 2020 Newsletter
- October 2019 Newsletter
- September 2019 Newsletter
- May 2019 Newsletter
- April 2019 Newsletter
27 ArticlesFinance and Pricing →
- Duties and Taxes – Country Regulations
- What is the threshold of D&T in the EU and the US?
- How are D&T calculated?
- Country of Origin certificate for UK manufactured products
- The customer was requested to pay D&T twice: why and what should be done?
- How did Brexit impact prices
- Reconciliation Report: What does Duties Paid by Customer from the ShippingPerParcel tab mean?
- Reconciliation Report: What does Duties Paid by Customer from the ShippingPerParcel tab mean?
- Reconciliation Report: Who is charged for Taxes subsidization from the ShippingPerParcel tab?
- Reconciliation Report: What does VAT Amount (Merchant) in the Orders tab mean?
21 ArticlesGlobal-e Pro Capabilities →
- Global-e’s Shopify Native Integration
- How to Launch a New Theme – Process Steps
- Global-e Pro for WooCommerce Guide
- Restricted Products Guide
- Product Price per Currency Feed
- Global-e Pro for Shopify Guide
- Global-e Pro for Magento 1 Guide
- Global-e Pro for Magento 2 Guide
- Global-e Pro for Big Commerce Guide
- Currencies Supported by Global-e
14 ArticlesFulfilment →
- What is a Split Order?
- Fulfilment Guide – New
- Fulfilment Video Tutorial (2 parts)
- Quick Illustrated Fulfilment Guide
- Process Orders: Non GE Carriers
- Email Notification for Unfulfilled Orders
- DHL EOD process
- DHL Pickup Request Form
- Missing invoice – only the airway bill is printed out when clicking “Process&Print” button. why?
- Returns
18 ArticlesTraining Center →
- Merchant Dashboard Guide – UK
- Merchant Dashboard Guide – US
- Fulfilment Guide – New
- Fulfilment Video Tutorial (2 parts)
- Quick Illustrated Fulfilment Guide
- A Financial Overview
- Restricted Products Guide
- Product Price per Currency Feed
- Marketing Proposition Management Guide – New!
- New merchants – on-boarding process
3 ArticlesPrinting Issues →
- Invoice is not printed
- Printer (A4 / Zebra) does not print- answer needed
- Why is the AWB printing all over an A4 sheet?
17 ArticlesManaging Orders →
- According to tracking the parcel has arrived but my customer has confirmed it has not arrived, what can I do?
- The carriers investigation has determined no compensation is due, can anything else be done?
- If a claim is approved, how do I get paid?
- How long does an investigation with a carrier take?
- Order is delayed\missing – what is the procedure?
- Where can I see the Transit times shown to the customer in checkout?
- Where is a customers order?
- Customer Care Overview Video
- Order Workflow (Order Statuses)
- Overview